Privacy Policy
Last updated: June 2026
The Hampshire Bee Company is committed to protecting your privacy and handling your personal information responsibly.
WHO WE ARE
The Hampshire Bee Company operates this website and is responsible for the processing of personal data collected through it.
If you have any questions regarding this Privacy Policy or your personal data, please contact us using the details below:
Email: help@thehampshirebeecompany.co.uk
Address: The Hampshire Bee Company, The Old Calf Shed, Upton Park Farm, Alresford SO24 9EB
INFORMATION WE COLLECT
When you place an order, contact us or use our website, we may collect:
- Name
- Billing and delivery address
- Email address
- Telephone number
- Order and transaction information
- IP address
- Website usage data through cookies and analytics technologies
HOW WE USE YOUR INFORMATION
We use your personal information to:
- Process and fulfil orders
- Deliver products and services
- Communicate regarding orders, deliveries and payments
- Respond to enquiries
- Provide customer support
- Improve our website and customer experience
- Prevent fraud and maintain website security
- Send product reorder reminders, basket recovery reminders and marketing communications where permitted by law
MARKETING COMMUNICATIONS
Where you have consented, or where permitted under applicable law, we may send you:
- Newsletters
- Special offers
- Product updates
- Basket recovery reminders
- Product reorder reminders
You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
BASKET RECOVERY EMAILS
Where you provide your email address during the checkout process but do not complete your purchase, we may send a reminder regarding items left in your shopping basket.
These emails are intended to help you complete your purchase and improve your shopping experience.
You may opt out of receiving these communications at any time.
LEGAL BASIS FOR PROCESING
We process personal data under one or more of the following legal bases:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Consent where required
SHARING YOUR INFORMATION
We do not sell your personal data.
We may share information with trusted third-party providers including:
- Payment processors
- Delivery providers
- Website hosting providers
- Email service providers
- Analytics providers
These providers only receive information necessary to perform their services.
DATA RETENTION
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy and to comply with legal, accounting and tax obligations.
YOUR RIGHTS
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to processing
- Withdraw consent where consent is relied upon
To exercise these rights, please contact us.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be published on this page.